Privacy Policy for Genex Travel Innovation

Effective Date: 21/08/2024

1. Introduction

Genex Travel Innovation (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you use our services, in compliance with data protection laws (GDPR, CCPA, etc.).

2. Information We Collect

• Personal Information: Name, email, phone number, passport details, payment information.
• Non-Personal Information: Browser type, device info, IP address, browsing behavior on our site.

3. How We Use Your Information

We use your personal data to:

• Process and manage your travel bookings.
• Communicate regarding trip updates, cancellations, or changes.
• Provide customer support.
• Send promotional offers (with your consent).

Non-personal information is used to enhance website performance, improve services, and for analytics.

4. Data Sharing and Disclosure

We share your personal data with:

• Travel Providers: Airlines, train, and bus operators for ticket bookings.
• Service Providers: Payment processors, email platforms, and technical support teams.

We do not sell your data to third parties for marketing purposes.

5. Data Security

We employ industry-standard security measures (encryption, firewalls, secure access) to protect your data from unauthorized access, disclosure, or theft.

6. Your Data Rights

Depending on your jurisdiction, you have the right to:

• Access, update, or delete your personal data.
• Object to the processing of your data.
• Withdraw consent at any time for promotional communication.

Submit requests via email to: support@genextravelinnovation.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze trends, and manage the website. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have done so, please contact us to remove the data.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the “Effective Date” above. Continued use of our services signifies acceptance of the changes.

11. Contact Us

If you have questions or concerns regarding our Privacy Policy, please contact us:

• Email: support@genextravelinnovation.com
• Phone: +1 (888) 585-2232
• Mailing Address: 800 N SMITH ROAD BUILDING U2 BLOOMINGTON, IN 47408